Refund policy

Order Cancellation

Orders that are canceled before the product ships will receive a full refund. Please note that if your product has already shipped, we cannot cancel your order. All items that are in transit or delivered must be processed as a return.

To cancel an order, please email support@intrepidcampgear.com. 

Returns

We accept returns on unused items in their original packaging up to 30 days after delivery. The cost of the return shipping label will be deducted from the order refund. Due to the cost and difficulty of transporting rooftop tents, there will be a 3% restocking fee on all rooftop tent returns. 

To request a return label, please email support@intrepidcampgear.com with your order number and reason for requesting the return.