Limited 3 Year Warranty
With a combined 50 years of experience in the outdoor industry, we stand by our products and test them to the furthest of extent of their performance before they reach your hands.
Our products are built to be reliable and as such, we offer a limited 3-year warranty against manufacturer defects on all of our products. Our warranty covers the workmanship, materials, and parts against defects that may have caused your item to not work properly. During this period, we will repair or replace your item at our discretion.
How to Submit a Claim
To submit a warranty claim, please email firstname.lastname@example.org with the subject line "Warranty Claim". In the email please include—
- a brief description of the issue
- a photo of the damaged area.
- a photo of the product in full
All claims will be responded to within 2 business days.
Please note: This warranty applies to the original purchaser and is not transferable, simply because we cannot ourselves guarantee the state that our products that are purchased second-hand.
We build our products to last over extend periods of time and use, but inevitably everything wears out. We do not cover issues generated by normal wear and tear such as scratches, dents, or other cosmetic faults. Defects that are a result of acts of old age or improper care by the owner is not covered.